This is a great article, we believe it defines the importance of each and every role in achieving the lines of communication with owners/board members/management ……we offer these guidelines in our proposal, transparency, community, and communication is what makes great relationships in condo management.
It also describes the exact break down in what I notice in the industry because most management companies are doing the opposite and most board members do like to create the “ivory tower” which creates a very unhappy community.
Love the idea of each and every board member going thru orientation before they take a seat on the board.